Abhishek Sengupta

Entrepreneur | Author | Podcaster

Essential Points to Note Before Making Business Content

Essential Points to Note Before Making Business Content

Pic Courtesy - UnSplash

In today’s fast-paced startup market, content creation is more than simply a method of communication; it’s a strategic instrument for increasing brand exposure, consumer engagement, and growth. But, with an ocean of information vying for your audience’s attention, how do you ensure yours isn’t overlooked? The goal is to create content with purpose, precision, and a thorough understanding of your target market. This tutorial delves into critical aspects for effective business content, supplemented by insights from a real-world case study that proved these techniques to be successful.


Let’s look at the elements for writing business content that stands out and gets results.

1. Know Your Audience: Tailoring Content for Resonant Impact

Imagine organizing a party without knowing what your guests like—it’s unlikely to be a success. The same is true for content: in order for it to resonate, you must first understand who you are talking to. Identifying your target audience is the first crucial step in content development. Understanding your audience’s demographics, goals, and pain spots allows you to speak their language and provide solutions that are relevant.

Actionable Tips:

  • Conduct Market Research: Surveys, polls, and social media listening reveal valuable insights. Analyze patterns in what your audience engages with.
  • Develop Buyer Personas: Create profiles of your ideal customers, covering age, interests, pain points, and preferred platforms.
  • Analyze Competitor Content: Observe what resonates with your audience by studying popular industry content. Identify gaps where you can add value.

Real-World Case Study: Slack

Slack, a workplace chat service, is an excellent example of understanding your audience and speaking directly to their requirements. From the start, Slack’s team recognized that tech professionals required a seamless communication platform that enhanced workflow. Instead of using broad or too technical language, they customized their messaging to emphasize productivity and convenience, addressing the issues of email fatigue and disconnected connection.


Slack’s team created a tailored platform by continuously refining content to suit its users’ experiences, resulting in widespread acceptance across industries.

2. Problem Solver or Hype Machine? Identifying the Value Proposition

Your content should not float around in the digital domain; instead, it should solve a specific difficulty that your audience is facing. Valuable content enables your audience to solve an issue or obtain a new viewpoint, thereby increasing trust and positioning your business as an industry leader.

Actionable Tips:

  • Brainstorm Customer Pain Points: Think about what keeps your target audience up at night. What questions are they asking?
  • Position Yourself as the Solution: Show how your product or service addresses these concerns.
  • Focus on Benefits, Not Features: Instead of listing features, highlight how your offering makes life better or work easier.

Real-World Case Study: HubSpot

HubSpot’s success can be attributed to its focus on resolving customer issues. HubSpot discovered early on that small businesses suffered with lead generation and marketing automation. Instead of emphasizing product features, they developed instructive content for inbound marketing, such as blog posts, manuals, and free tools.


HubSpot’s “solution-first” strategy assisted small businesses in developing efficient marketing strategies, increasing loyalty, and presenting the brand as a trusted industry resource. This strategy not only boosted their customer base, but also cemented HubSpot’s position as a thought leader in digital marketing.

3. The Uniqueness Factor: Standing Out from the Crowd

In a crowded digital market, differentiation is critical. What differentiates your material from competitors? Your content should have a distinct voice and a clear value proposition to make it memorable and accessible to your target audience.

Actionable Tips:

  • Define Your Brand Voice: Are you playful, informative, or authoritative? Choose a tone that reflects your brand identity.
  • Experiment with Formats: Use a mix of blogs, infographics, videos, and interactive content to keep things fresh.
  • Stay Updated on Trends: Connect your content to current events or emerging topics, showing you’re at the forefront of industry developments.

Real-World Case Study: Dollar Shave Club

Dollar Shave Club distinguished itself by employing comedy and relatability in a normally staid business. Their video content, which included a playful, edgy brand voice, went viral, helping Dollar Shave Club become an instant success. They made shaving fun and engaging by adopting a comical and direct style.


This distinguishing feature enabled them to expand swiftly and eventually be acquired by Unilever for $1 billion, demonstrating that a distinct brand voice can be a game changer in content marketing.

4. Format Frenzy: Choosing the Right Content Channel

Content format has a significant impact on how well your message is received. Different formats work best for different sorts of content and audience preferences, so make an informed decision depending on where your audience spends their time and how they want to consume content.

Actionable Tips:

  • Analyze Where Your Audience Spends Time: Are they on Instagram, LinkedIn, or YouTube? Tailor your content format accordingly.
  • Consider Content Goals: Use short videos for brand awareness and in-depth articles or ebooks for education.
  • Use a Content Calendar: Plan a blend of content types to keep your audience engaged.

Real-World Case Study: GoPro

GoPro capitalized on its visually-driven brand by developing user-generated video content. With a device created for adventure, GoPro recognized that their target audience liked short, high-energy pictures, which are commonly viewed on channels such as YouTube and Instagram.


By encouraging users to share their GoPro film, they increased brand recognition and created a community around adventure and lifestyle content, which eventually drove engagement and consumer loyalty.

5. Distribution Dilemma: Getting Your Content Seen

Creating excellent content is only one part of the process; getting it in front of your audience is just as vital. An effective distribution plan increases visibility, traffic, and engagement through the appropriate channels.

Actionable Tips:

  • Use Social Media Scheduling Tools: Tools like Hootsuite or Buffer help streamline posting and reach the right audiences consistently.
  • Engage with Your Audience: Don’t just post and disappear. Respond to comments, join conversations, and create interactive experiences.
  • Explore Paid Advertising: Amplify your reach through targeted ads or influencer partnerships on platforms where your audience is active.

Real-World Case Study: Airbnb

Airbnb initially struggled to gain momentum in a saturated rental market. They emphasized user-generated content, enabling hosts and travelers to share their individual stories. Airbnb’s distribution approach included using social media platforms and storytelling to highlight real-life experiences, which humanized the brand and increased its reach.
Airbnb’s concept proved so successful that it evolved into a global community-driven platform. Their example highlights the necessity of developing a distribution strategy that resonates with your target audience.

6. Frequency of Flourishing: Keeping Your Content Calendar Blooming

Consistency creates momentum. Regular blogging maintains your brand at the forefront of your audience’s minds and gradually builds familiarity and trust. A content calendar can help you maintain a consistent cadence and provide fresh content on time.

Actionable Tips:

  • Analyze Audience Engagement: Monitor which formats and topics resonate most, and adjust your schedule based on engagement metrics.
  • Automate When Possible: Use scheduling tools to maintain frequency without overwhelming your team.
  • Plan in Advance: Block time each month to brainstorm, create, and schedule content for seamless execution.

Real-World Case Study: Moz

Moz, the SEO software company, has an amazing blog that has helped to create its reputation. Moz’s “Whiteboard Friday” series, a weekly video instruction on SEO subjects, has become a popular resource in the SEO community. The constancy of this series not only teaches Moz’s audience, but also solidifies their place as an industry authority.


Moz was able to engage its audience on a consistent basis by establishing a clear schedule, thereby setting a bar for quality and dependability in SEO material.

Strategic preparation, a thorough understanding of your target audience, and a distinct brand voice are all required for creating effective business content. Before you begin developing content, define your target audience, focus on the problems you’re addressing, give a distinct perspective, select appropriate forms and channels, distribute efficiently, and be consistent. By taking these steps, entrepreneurs may turn content creation from a challenge to a potent instrument for growth and client loyalty.


From Slack to Airbnb, these case studies demonstrate how intelligent, focused content can improve a startup’s brand, attract customers, and drive growth in a competitive market. So buckle up and use content production as a strategic advantage in your startup journey!